Last Updated 21 May 2026
Refund and Return Policy
we strive to provide high-quality software solutions and subscription-based services. By purchasing any of our services, you agree to the following refund and cancellation terms.
1. Subscription Cancellation
Customers may cancel their subscription at any time through their account dashboard or by contacting our support team. Cancellation will stop future billing cycles, but access to the service will remain active until the end of the current subscription period.
2. Refund Policy
Due to the digital nature of our software products and services, all payments made for subscription plans, setup fees, customization services, and software licenses are generally non-refundable.
Refunds may be considered only in the following situations:
- Duplicate payments made by mistake.
- Incorrect charges due to billing system errors.
Approved refunds will be processed within 7–10 business days to the original payment method.
3. Free Trial & Demo
Where applicable, customers are encouraged to use available demos or trial versions before purchasing a subscription plan. No refund requests will be accepted after purchasing a plan based on features already demonstrated during the trial or demo period.
4. Service Activation
Subscription access is activated immediately after successful payment confirmation. By completing the purchase, customers acknowledge and agree to the service activation process.
5. Contact Us
For cancellation or refund-related inquiries, please contact: info@aetrixsoftwares.com
- Website: https://aetrixsoftwares.com
- Email: support@aetrixsoftwares.com